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About Us
QuadraChem Laboratories (QCL) has been serving laboratory scientists in the UK for more than 25 years, providing innovative products from overseas manufacturers in instrumentation, diagnostics and consumables. We pride ourselves on our expertise and excellent customer service. QCL has 4 divisions, each employing specialist staff to ensure you get the best advice possible:
Food & Dairy Solutions: QCL provides and supports rapid analytical solutions for food and dairy testing laboratories and processing plants in the UK. QCL is the exclusive distributor of several overseas manufacturers focusing in the area of rapid diagnostic testing:
Laboratory Supplies: Using our large supplier base, we are able to ‘shop around’ on your behalf, ensuring you get your laboratory consumables at the best price possible and allowing us to deliver them within 3 days of an order being placed, many items arriving within 24 hours. Partnerships with equipment manufacturers ensure we can offer virtually any piece of laboratory equipment at very competitive prices.
If you require further technical advice, or would like help in choosing the correct product, please do not hesitate to contact our support team at enquiries@qclscientific.com or call our office during normal working hours on 01342 820820.
The Company
QuadraChem Laboratories Limited (QCL) was established in 1981 with the goal of becoming the leading supplier of laboratory equipment in the South-East of England. This goal achieved, QCL’s business diversified into a number of related areas.
QCL began as the South-East of England distributor for Fisher Scientific (formerly Fisons), supplying instrumentation, equipment and consumables to laboratories in many industries. We soon built up a loyal customer base and a reputation for excellent applications support and customer service.
Laboratory supplies remain a core activity. However, in response to the demands of an expanding marketplace, QCL has developed in three other important fields: Analytical Instrumentation, Food & Dairy and Export, all supported by our Service Centre based in Coalville, Leicestershire.
Quality
QCL has always recognised the importance of quality. We gained accreditation to BS5750:Part 2:1987 in September 1992, which was updated to BS EN ISO9002:1994 in May 1995. Accreditation has been achieved for sales, service and manufacturing programmes. In addition to formal quality procedures, we regularly carry out customer surveys in order to update procedures and services in line with customer requests.
Commitment
Our customers come first. QCL understands that good customer service isn’t just about the supply of products. Through our investment in people, training, information technology, and quality procedures, we are continually improving customer services. In such a competitive marketplace, constant evolution is the only way forward.
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